Our Leadership Team
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Robin Stangroom
Chief Executive OfficerWith over 18 years of experience, including 7 years at The Set Hotels, Robin has worked across various areas of the operational and commercial hotel functions, predominantly spearheading the ever-shifting fields of Revenue Management, Distribution and Reservations. With a remit that has spanned across a variety of international independent hotels and brands such as Jumeirah, Intercontinental Hotels, Q Hotels and Le Meridien, Robin now oversees all commercial activities and strategies for The Set as it enters its exciting new phase of growth.
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Ruurd Hooijer
VP Hotel DevelopmentWith 20 years of experience in sales & marketing for global hospitality brands including Hilton Hotels & Resorts and The Leading Hotels of the World – both in London and New York – Ruurd returned to The Set Collection in 2019 as VP of Sales. Ruurd took on Hotel Development in 2021. From 2024, Ruurd solely oversees Hotel Development, leading The Set Collection’s growth, connecting founding members and member hotels with clients and partnerships that address their needs.
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Jamie Blackmore
VP Revenue, Reservations & DistributionJamie is an accomplished commercial expert, with a wealth of experience across a wide range of locations in the UK, US, and across Europe. Strategically astute, Jamie’s 18 years of experience are the result of leadership roles at Langham Hotels, IHG, and Radisson, and having founded and operated his own Revenue Management consultancy. A true specialist in leading cross-functional teams, Jamie’s remit involves developing innovative business solutions and client relationships, as well as leveraging market trends, technology, and data analysis to identify opportunities for commercial success. As VP of Revenue, Reservations & Distribution for The Set Collection, he also continuously improves service delivery by fostering the group’s guest-focused reservations team.
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Kasia Rudnik
Senior Director of MarketingWith over 20 years of experience in the hospitality industry, Kasia has led the development and execution of dynamic marketing strategies for globally renowned brands, including Hyatt, IHG, The Langham Hotels & Resorts, and Marriott International. Her expertise in managing large portfolios has enabled her to create impactful marketing strategies that seamlessly blend global brand objectives with the unique needs of individual properties worldwide. Since joining The Set in 2021, Kasia has been instrumental in shaping the brand’s marketing, brand, and digital strategy while providing strategic guidance to member hotels. She played a pivotal role in launching The Set DISCOVERY, the group’s first loyalty program, in collaboration with Global Hotel Alliance (GHA), enhancing guest engagement and brand loyalty.
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Andreas Bergfeld
Director of Global SalesAndreas started his journey with The Set Collection 7 years ago and holds over 15 years of experience in the hospitality industry, mostly in commercial functions. He holds a Bachelor of International Tourism and Hospitality Management degree from César Ritz Colleges hotel school in Switzerland, as well as an MBA from Durham University. Having grown up in Germany, he gained international work experience in Zurich, Frankfurt and Singapore, before calling London his home since 2011, working for Swissôtel (now Accor), Meliá Hotels International and Corinthia Hotels in senior sales functions. In his role as Director of Global Sales, Andreas takes the lead on the global sales strategy and member hotel relationships, in addition to providing leadership and support to the global sales team.
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Tom de Jong
Senior Director of SalesTom is an accomplished sales professional with 17 years of experience in the luxury hospitality industry. Before joining The Set Collection, Tom spent nine years in London, holding various sales positions at global brands including Hilton Worldwide and Rosewood Hotels & Resorts, where he was part of the pre-opening team. With a track record of driving growth and enhancing market presence in North America, Tom joined the Conservatorium hotel in Amsterdam as the Assistant Director of Sales in 2016, transitioning to Director of Sales in 2019. Tom’s valuable experience lead him to join The Set Collection as Senior Director of Sales, continuing to oversee sales strategies and initiatives in various key markets, as well as working closely with multiple external associations including American Express’s Fine Hotels + Resorts and Virtuoso.
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Mickael Billy
Director of Business Performance & StrategyOriginally from Paris, and a graduate of the Ecole Hoteliere de Lausanne, Mickael began his career with Kempinski in Djibouti, subsequently moving to London to join the InterContinental Hotels Group Marketing team, working across various specialities, including Loyalty and Commercial Marketing. Soon after, Mickael became an integral part of the group’s corporate sales team, building strong relationships with key corporate clients, with further roles at Leading Hotels of the World and Oetker Collection predominantly across corporate sales strategies and other European markets. Mickael joined The Set Collection in 2024 as Director of Business Performance and Strategy, working closely with the group’s member hotels to drive sales, expand on business opportunities, and facilitate a variety of strategic results.
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Ines Caro
Director of DistributionAfter studying International Tourism and Management with a focus on Revenue Management, Ines has spent over 11 years in the hospitality industry. Having worked with international brands, including Intercontinental Hotels Group and Millennium Hotels & Resorts, Ines has been with The Set for just over 5 years. Specialising in distribution, Ines’ expertise is focused on optimising the needs and strategies of The Set’s distribution channels, as well as integrating and onboarding all member properties and maintaining their requirements as they embark on their journey with The Set.
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Marie Kelly
Director of ReservationsWith a career spanning over 25 years, Marie’s passion for Guest Experience and Reservation conversion has guided her strong background. With robust experience in Five Star Luxury as well as hotel openings, Marie contributed to the opening of The COMO Halkin Hotel and the Grosvenor House Suites (formerly Jumeriah). With one of the largest teams within The Set Collection under her remit, Marie has a proven track record of empowering her team to convert and close on all enquiries, increasing her team to 19 colleagues in the last year to meet the exceptional demand and quality required. In 2019, Marie was named Director of Reservations for The Set Collection, leading the local teams in London, Paris, and Amsterdam, as well as the newly established central Reservations office for member hotels.
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Ton van Geffen
Loyalty and CRM ManagerWith over twenty years of guest facing and systems experience in hospitality, Ton has worked with a wide variety of international brands in The Netherlands and the US. Having been with The Set for over 9 years, Ton’s career began at the Conservatorium hotel and progressed naturally from day one, eventually becoming Reservations Manager at The Set Collection. After a successful tenure of implementing new processes and innovations to the operating and reservations teams, Ton now oversees The Set Collection’s loyalty programme, The Set DISCOVERY, in partnership with Global Hotel Alliance.
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Jantineke Eijkelenkamp
Sustainability ManagerWith over 25 years of experience, Jantineke has had various experiences in the hospitality industry, building a wealth of knowledge and expertise in project management. Starting at the Waldorf Astoria in New York, Jantineke’s experience also saw her work with globally recognised brands including Hilton, InterContinental, and Starwood in London and Paris alike, as well as in desirable destinations like Morocco. In 2011, Jantineke joined the Conservatorium hotel in Amsterdam as part of the pre-opening team, and within 2 years became The Set’s project manager, working across a variety of critical projects, including the opening of the Lutetia Paris. In 2022, Jantineke began leading the group’s Sustainability initiatives, and since then has lead the group to successful partnerships with Green Globe, CHOOOSE, and more, implementing key structural changes and strategies to ensure each luxury destination within The Set is involved with robust sustainability measures.